JOIN US

The Lost Estate is hiring.

As one of the UK’s fastest growing arts and entertainment companies, we’re looking for highly motivated, deeply creative individuals to join us.

You’ll be part of a passionate, tight-knit team on a mission to build an internationally recognised brand.

If that sounds like your kind of work, let’s talk.

Current Vacancies

Waiting staff - West Kensington

Job Description:

The Gist: More Than a Waiter/Waitress – You’re a Host, a Storyteller, and a Sales Superstar.

Challenge Yourself: Can you deliver five-star service while in character, and still proactively drive revenue? Can you ensure every guest leaves feeling amazing and having spent a little more than they planned because they loved the experience so much? If you’re up for that challenge, read on.

Forget standard hospitality. We’re looking for bright, high-energy individuals who are ready to blend exceptional service with theatrical flair. As a Waiter, you’re not just delivering service; you’re actively curating the guest’s £75+ night out. Every interaction is a moment of magic, an opportunity to enhance the story, and a chance to encourage a top-up Champagne or Escargot. If you thrive on making people happy and hitting targets while doing it, this is your dream role.

Employment Details

  • Contract: Fixed Term (show, or for the rest of 2026) (We have both reliable Fixed Hours and flexible Zero Hours contracts available).
  • The Countdown: This role is available with an immediate start, and the contract runs until January 2026

To truly grasp the decadent atmosphere and intricate magic we’re creating, you must watch this curated historical spectacle. It captures the lighting, decor, and devil-may-care essence we’re aiming for.

Your Passport to Paris, circa 1897:

This backstage pass is a non-negotiable step to ensure we share the same beautifully twisted vision!

Key Missions (AKA Key Responsibilities)

Ultimate Hospitality & Revenue Generation

  • Be the ultimate host. Welcome every guest like they’re the star of the show.
  • Sales Drive: Proactively guide guests through the menu and bar list. Know your offerings and use your charm to up-sell and recommend add-ons. We love a happy customer, and we love a strong spend per head!
  • Stay sharp, stay in character, and live the world of Paris in 1897. Explain the dining concept with the passion of a performer.
  • Manage bill payments, process transactions, and handle money with speed and zero-error accuracy.

Showtime Service

  • Ace your orders accurately and fast, whilst maintaining a strong presence on the floor.
  • Anticipate guest needs and potential issues before they arise. Master the art of reading the room and addressing concerns seamlessly, escalating to management or the relevant team member when necessary to ensure a flawless experience.
  • Deliver food and drinks with a flourish—this is part of the performance.
  • Keep your section looking immaculate. Clean tables, perfect settings, every time.
  • Handle all dietary requirements and special requests with a friendly, can-do attitude.

Immersion & Vibe

  • Embody the immersive uniforms we provide.
  • Be ready to jump into light role-play, deliver scripted lines, and interact with the audience and actors to keep the energy up.
  • Maintain your professional, in-character composure even when the restaurant is buzzing and things get real.

Safety & Teamwork

  • Stick strictly to all food hygiene and safety rules.
  • Be a true team player: help clear, clean, and reset the venue.
  • Be quick to report any messes, spills, or safety issues to management.

What You’ll Need to Bring

  • Real-world experience in a fast-paced hospitality or food service environment. (Bonus points for any experience where you’ve had to perform, sell, or interact heavily with customers).
  • You must possess excellent verbal communication and people skills, as you are a natural conversationalist and capable of talking down a bear.
  • You have energy for days, you’re adaptable, and you love being in the spotlight.
  • A positive, flexible attitude and the understanding that you’re an ambassador for the experience.
  • The physical ability to stay on your feet for extended periods and safely carry a fully loaded tray.

Extra Perks We’d Love to See

  • Any background in theatre, performance, or interactive events—show us your flair!
  • Experience in themed entertainment or concept dining (you know the drill).
  • Multilingual skills—we host a diverse crowd, and it always helps!

How to Apply

Send your CV to [email protected]

The Lost Estate is committed to being an equal opportunities employer. We welcome applications from all, particularly those who are underrepresented in our sector.

Please note: The Lost Estate has a responsibility to ensure that all employees are eligible to live and work in the UK. If you are made an offer of employment, this will be subject to us verifying that you are eligible to work in the UK.

THIS WORK MATTERS:

★ ★ ★ ★ ★
HAS TO GO DOWN AS ONE OF THE BEST NIGHTS EVER.

“The venue was perfect. The music was great, however it was more of a performance than just music, which made it even better. I cannot wait until I hear when the next show is. It really shouldn’t be missed.”

– LIZ REECE, GOOGLE –

★ ★ ★ ★ ★

BEST NIGHT OUT I’VE HAD IN A LONG TIME!

“Absolutely amazing, I would recommend EVERYONE GO IF YOU CAN…

– SARAH, DESIGNMYNIGHT –

★ ★ ★ ★ ★

WE HAD THE BEST EXPERIENCE.

“Got to select dishes from the menu, had wonderful service – very friendly and attentive. Thoroughly enjoyed the show – magnificent performances and a fantastic atmosphere. Really magical.

– SOPHIE, DESIGNMYNIGHT –

★ ★ ★ ★ ★

WHAT AN AMAZING EXPERIENCE!!

We loved getting dressed up and arriving at the secret venue then giving a password to gain entry. Venue was really authentic, making you feel like you had been transported back in time, combining perfectly with the performers who were brilliant. food was amazing and every course had a twist or a surprise for us….CAN’T WAIT FOR THE NEXT ONE.

– CHRIS C, TIMEOUT –

★ ★ ★ ★ ★

FANTASTIC NIGHT.

Buzzing atmosphere, everyone dressed up and looking fabulous. Food and drinks were great but most of all the band are superb. Had the best night dancing and laughing.

– JACKIE, DESIGNMYNIGHT –

GET IN TOUCH

We’ll be hiring across plenty of other departments over the next 6-12 months. If you want to join us in creating extraordinary Arts experiences across the UK, sign up for job alerts using the form below.

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